ziera4 The best shops from around the Upper North Island, and across New Zealand have been named in the Retail NZ TopShop Awards ceremony held in Auckland last night. Ziera Shoes in Broadway Newmarket was named not only the Overall Regional TopShop for the Upper North Island, but also the Supreme TopShop in all of New Zealand. The Dunedin store was named runner up for the Fashion, Footwear and Accessory category in their region whilst Riccarton Christchurch was named winner and LynnMall was runner up in the footwear category for their area. “We’re incredibly excited and proud to be named Supreme TopShop in all of New Zealand,” says Ziera Shoes Managing Director Andrew Robertson. “We have a great team and pride ourselves not only on the best service but also brilliant product knowledge so to be recognized for these things specifically, is a huge brand endorsement.” Ziera Shoes Broadway Newmarket was competing for the Supreme title against this year’s other Regional TopShop Award winners: the Spark Store in Dunedin, Ken Wills Furniture from Timaru, Ocean Outfitters from Porirua City and New Plymouth’s Kassaba Restaurant. “These awards are a testament to all of our company’s hard work, especially with the recent roll-out of our new branding and store design. Plenty of research and work behind the scenes was carried out to ensure our staff and customers had the best environment in which to work and shop,” says Robertson. In each category, a rigorous process of mystery shopping with set criteria by HOED Mystery Shopping NZ, formed the basis for what became an incredibly close final decision. Ziera Shoes was specifically mentioned for prompt, welcoming greeting, excellent customer service offers and friendly staff with excellent product knowledge and a winning sales manner. The TopShop Awards are powered by Retail NZ, formerly known as the New Zealand Retailers’ Association and the HOED Mystery Shopping team would like to take this opportunity to congratulate Ziera Shoes.   ziera ziera 2