The information we collect and how we process this information.
We collect information in several ways, depending on the type of project we are engaged in and how we work with our clients. The main types of information we collect are as follows.
Customers – data we collect from individuals in response to their customer experience or other surveys.
Businesses – data we collect from businesses and merchants to record compliance with our clients’ business practices.
Accessing and controlling your personal information
You have some important privacy rights, including the right to know what information we hold about you and the right to correct it. Sometimes, you can also ask us to delete or stop using your information in a particular way. You can exercise any of these rights by:
Emailing us at email@example.com
Please note that we need to take steps to make sure you are authorised to make requests about your information, so we may need to verify your identity or authority before responding to your request. Once we’ve verified who you are, we’ll try to respond to your request or query as soon as possible, and no later than 20 working days after we receive it.
Correcting or deleting your information
If you think any of the information, we hold about you is incorrect, you can ask us to correct it. Where we’ve retained your information for purposes that are not directly related to the performance of a contract or to our legitimate interests, you may be able to ask us to delete it.
If we can’t correct or delete your information (for example, where we don’t agree that it’s wrong, or we need the information for a lawful purpose), we’ll tell you why.
Information Collected and How it is Used.
Hoed Research collects the following information regarding visitors to its website: IP address, information regarding what pages are accessed and information volunteered by you. Hoed Research collects and logs this information for statistical purposes. Hoed Research also uses this information to provide you with a personalised experience when you visit the website.
Hoed Research uses security measures to protect personal information from loss, unauthorised access, destruction, misuse, modification, or disclosure in accordance with industry practice, but Hoed Research does not warrant and cannot ensure the security of any information which you transmit to Hoed Research. Accordingly, any information which you transmit to us is transmitted at your own risk. As far as permissible under law, Hoed Research will not be liable for the unauthorised access of personal information held by Hoed Research.
Access and Corrections to Personal Information.
Where you have provided personal information to Hoed Research through your use of this website, you are entitled to access that information and to request corrections to that information from time to time.
Get in touch with us
Interested in how we can help your company achieve its goals. Send us your contact details and a little information and we’ll be in touch.
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