Lights. Action. Learn!
The digital age has many benefits, not least the ability to easily Video and Audio record actions and behaviours we need to mimic (or reduce!)
Like the millions who flood to You Tube or podcasts every day to learn HOW TO, you and your team can learn from what you’ve captured. Listen to audio or watch video and find out exactly what is going on in your organisation.
Other organisations have used this to:
- Highlight potential issues and train for health and safety using real-life examples
- Check on the training effectiveness across teams
- Train teams on best practices
- Identify and reduce practices detrimental to your business
Talk to us about either Covert or Overt opportunities to record the customer experience in your workplace.