At Hoed Research we have been busy. This week we launched a fantastic new website (hoed.kiwi) and are in the finishing stages of a new state-of-the-art database to drive and support our suite of CX products and services, due to go live before Christmas.
We provide many great service options and have a national field force in both AU&NZ, supported by an expert team. An example of our services is:
- Customer Experience Insights
- Mystery Shopping
- Employee Engagement
- Embed & Measure Company Training
- Compliance Audits (covert & overt)
- Audit Stores, Stock or Assets
- Competitor Analysis & Pricing
- Ensure Brand Consistency
- Test Social Media Response
- Loss Prevention
- Hygiene Practises
Our services are supported by clear and actionable reporting plus online dashboards, including mobile visibility with real-time interaction.
Anywhere a customer experience exists, there is a good chance you will find us there.
Get in touch and let’s discuss how we can help you and your business be extraordinary. Please contact the Hoed Research team if you would like to know more.