Category Archives: 2024

What is the future of Mystery Shopping?

In the ever-evolving landscape of business and consumer behaviour, the future of Mystery Shopping remains intriguing. Let’s delve into its prospects: In summary, while the landscape has shifted, the essence of mystery shopping, evaluating customer experiences, remains vital. Businesses must adapt to digital channels while maintaining a strong focus on service quality and consumer satisfaction,[…]

Hoed Research Profiled in Barfoot & Thompson Office Options Magazine

Recently Hoed Research was approached by the Barfoot & Thompson team to include two Customer Related Service articles, written by MD, Richard J Potton, in their March 2024 Office Options magazine. Please click on the link below to view. https://view.publitas.com/barfoot-thompson/office-options-march-24/page/1 Our team’s extensive experience with various clients allows us to offer valuable insights and practical[…]

Digital Marketing Services

Hoed Research offers a comprehensive range of services to enhance your business’s digital presence and marketing efforts. Here’s how we can assist you: Our team’s extensive experience with various clients allows us to offer valuable insights and practical solutions. We work on an hourly rate, so let’s connect and discuss how we can best support your[…]

Keeping The Human Interaction

In today’s digital age, the world has embraced technology like never before. While digital solutions have enabled speedier transactions and deliverables, they cannot fully replicate the personality, nuanced conversation, or rapport shared during an exchange between two human beings. The world is crying out for people to interact with and service our needs in the[…]