It’s not just shopping

Mystery Drivers

Whether you’re a Manufacturer looking to assess the pricing, compliance or sales journey of your contracted dealerships, or a Dealership looking to improve its sales and customer experience journey, we have enough shoppers all across AU and NZ to provide a comprehensive insight programme.

  • Compliance
  • Competitor Pricing
  • Sales Process
  • Customer Experience
  • Branding Adherence

Assessment Areas

As part of the assessments, we can review: 

  • Enquiry response times
  • Sales journey and techniques used
  • Enquiry follow up
  • Information given
  • Customer experience
  • Products/services available
  • Materials received
  • Quality of service
  • Pricing and availability of products
  • Rapport building
  • Empathy and sensitivity

General Enquiry

Interested in how we can help your company achieve its goals. Send us your contact details and a little information and we’ll be in touch.

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Alternatively, if you’re after a detailed quote then head on over to our Request a Quote
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