Monthly Archives: November 2020

Formal Customer Relationship Surveys!

26 November 2020

Customer relationship surveys remain an invaluable means of acquiring insights-rich data from long term customers. Spotting warning signs early on that are unique to your business is crucial for long term success. If enough customers complain about the same problem… Read more

Compliance Audits – HOED can help remove some of the pain

12 November 2020

Ensure your company processes and systems are providing consistent, high-level service across the whole team. Complying with regulations company-wide is a huge headache for many companies and organisations. It’s one thing at head office to say it’s all under control…. Read more