The Pareto Principle states that;

8 August 2013
  • 20% of effort gets 80% of results
  • 20% of projects make 80% of revenues
  • 20% of projects cause 80% of the problems
  • 20% of the people do 80% of the work
  • 20% of the customers generate 80% of the revenue
  • 20% of customers cause 80% of the headaches

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